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Account & sign-in

For bidders · Account & sign-in

I no longer have access to the email address on my account and can't update my notifications.

You must verify ownership to change account details.

  1. Attempt to log in and use the password reset flow to see if recovery options are available.
  2. If you cannot access the recovery email, you need to prove your identity to update the account email.
  3. Do not share passwords in the ticket. Support will guide you through the verification process.